Frequently Asked Questions

Maven is brand new, and we might have left something out. Feel free to email our support team ([email protected]) with any questions we didn't cover here.

Being an Organizer

What can I use Maven for?

You can use Maven to plan and organize events. We built Maven to be the easiest, fastest way to organize one-time or recurring events for a list of guests. Using Maven, you can plan:

  • One-Time events (e.g. next Monday at noon)
  • Recurring events (e.g. every Tuesday and Thursday at 5:30pm)
  • Serendipitous small group events for a few individuals randomly chosen from your large guest list (e.g. Lunch for six randomly chosen employees from an 80 person company). These can be one-time or recurring.
Why would I use Maven instead of _____?

Great question! Maven is the fastest, easiest way to plan an event because it

  • Invites guests via text message and requires a one-word reply to accept or decline your invitation.
  • Connects all confirmed invitees by group text message so you can coordinate.
  • Gives you a unique invitation link to each event that you can share with invitees via email, facebook, twitter, or any other means so they can enter their own contact information.
Does this cost money?

No. Maven is free of charge to organizers and their guests.

Do I have to manually enter information for all my guests?

No. You can share an invitation link and let guests enter their own information or send us ([email protected]) a spreadsheet with the user information you'd like us to load.

Do I have to attend every event I create?

Whether you attend is up to you. So that you can keep tabs on your events and clarify questions for your guests, we automatically add you to the group text.

Why does Maven use SMS? Why not email, smoke signals, the Pony Express or carrier pigeon?

To make event organization and RSVPing as fast and easy as possible and to allow easy coordination between guests and organizers.

Can attendees unsubscribe?

Attendees are free to ignore invitations, and can unsubscribe to recurring events by sending a message to our support team ([email protected]). We plan to offer an automated unsubscribe feature very soon.

For Guests

Does this cost money?

No. Maven is free of charge to organizers and their guests.

Can I use Maven to organize my own events for work, school, etc.?

Yes, and we hope you will!

I signed up for a weekly event. Why didn't I get an invitation this week?

To create opportunities for small group discussions, organizers can choose to limit attendance to a desired number of people (for example, an organizer may want to set up a four person lunch each Wednesday whose guest list is randomly drawn from a larger list of 120 people).

Organizers can also cancel a single event in a series. For example, an organizer might cancel a Thursday happy hour that happens to fall on Thanksgiving.

How do I unsubscribe?

Attendees are free to ignore invitations, and can unsubscribe to recurring events by sending a message to our support team ([email protected]). We plan to offer an automated unsubscribe feature very soon.

What happens if I ignore my invitation or forget to reply?

We can't count you as a "Yes" or "No" RSVP until you reply. Help your organizer out and RSVP right away!

When will I get my invitation to weekly events?

Invitations to weekly events start going out four hours before the event. For small event within a larger group, invitations may come closer to the event start time.

Why do I only get last-minute invitations?

The world is full of ways to plan ahead. We built Maven to socialize without lots of up-front planning.

Maven may not work perfectly for everyone. If you have suggestions, let us know by emailing us at [email protected].

I don't like someone in the group. Is there a way to avoid being invited to the same events?

Nope, but for events larger than 2 people, there will be other people to hang out with.

What if I need to cancel and I already accepted my invitation?

No problem, just send the word DECLINE to change your RSVP. We'll notify the event organizer.

Can I turn off this group text message?

You sure can. Send the word MUTE and we'll stop relaying the group chat messages to you.

Who can see my information?

When you join an event, we share your information with the event's organizer. The Maven team will never sell your personal information or share it with third parties.

Can I share my invitation link with others?

We wont stop you from sharing your invitation link with others, and it will continue to work for as many signups as you'd like. We strongly advise you check with your group organizer to make sure it's okay to invite more people to their event.